Contact

Questions about Aquelia, your order or your water? We're glad to help.

• Email: help@aquelia.com
• Hours: Monday–Friday, 9am–5pm ET
• Response time: within one business day

For orders, please include your order number. For damage on arrival, attach a photo.

Aquelia is operated by Intragate Solutions Limited, RM 1203, 12/F, Tower 3 China Hong Kong City, 33 Canton Rd, Tsim Sha Tsui, Hong Kong. This is our registered office and not a returns address.